Return Policy

Customer satisfaction is our top priority.  If you are not completely satisfied with your order, we'll gladly refund or replace your order.
Cancellations: We will honor immediate order cancellations within 48 hours of purchase.  We are unable to accept cancellations after 48 hours as these orders may have started into the printing process.
Returns: We will honor returns up to 30 days after purchase. Depending on the size of the return, we reserve the right to charge a one time restocking fee. We do not supply pre-paid shipping labels for returns, or cover the returned merchandise shipping fees. To be eligible for a return, your item must be unused and in the same condition that you received it. Please contact us to return products and reference an order number as proof of purchase. Once your return is received, we will send a notification email regarding the approval of your refund. The refund credit will be automatically applied to your original payment method.
Reprints: If there is a manufacturing mistake during printing or an item is damaged during shipping, we ask that you provide us a photo of the damaged product in question, a description of the issue, and the order number. Please send this information to support@canvasluck.com. Once we receive that information, we will issue a reprint and ship a new product at no additional cost. Please note that all complaints regarding product quality need to be reported within 30 days of purchase in order to be eligible for a reprint.